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FinnleyAI

Terms of Service

Last updated: July 21, 2026

These Terms of Service (“Terms”) govern access to and use of the FinnleyAI platform, dashboard, and telephony services (collectively, the “Services”) provided by Magmaxis Corporation (“Magmaxis,” “we,” “us,” or “our”), a Delaware corporation. By creating an account, executing an order form referencing these Terms, or using the Services, you (“Customer,” “you”) agree to these Terms. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization.

Scope. These Terms govern the Services only. They are separate from, and do not apply to, the FinnleyAI marketing website, which has its own Website Terms of Service. Use of the Services is also governed by the FinnleyAI Platform Privacy Policy.

If you and Magmaxis have signed a separate written agreement covering the Services, that agreement controls to the extent it conflicts with these Terms.

1. The Services

FinnleyAI provides an AI-powered voice receptionist that answers, handles, routes, and documents phone calls on your behalf, and may integrate with third-party systems you authorize (such as PSA/ticketing tools, scheduling, property management, or field service software). Features vary by subscription plan. We may improve, modify, or update the Services from time to time, provided we do not materially reduce the core functionality of your subscribed plan during your subscription term.

2. Accounts and Eligibility

You must be at least 18 years old and use the Services only for business purposes. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at legal@magmaxiscorp.com of any unauthorized use.

3. Your Responsibilities

You agree to:

  • Provide accurate configuration. The AI receptionist acts on the instructions, business information, and knowledge content you provide. You are responsible for the accuracy and legality of that content.
  • Obtain caller consents and provide disclosures. You are solely responsible for (a) providing any legally required notice to your callers that calls may be recorded and transcribed, including in all-party-consent jurisdictions; (b) providing any legally required disclosure that callers are interacting with an automated or AI system; and (c) obtaining any other consents required by applicable telephony, wiretap, privacy, or consumer protection laws in the jurisdictions where your callers are located. FinnleyAI is designed to be upfront that a caller is speaking with an AI assistant when asked, but you are responsible for confirming this meets the disclosure requirements in your jurisdiction and for any additional disclosure you need to provide.
  • Comply with law. You will use the Services in compliance with all applicable laws, including telephone consumer protection laws (e.g., the TCPA), state privacy laws, and industry-specific regulations applicable to your business.
  • Review AI outputs. You acknowledge that the Services use artificial intelligence and may occasionally produce inaccurate, incomplete, or unexpected outputs. You will implement reasonable review and escalation procedures appropriate to your business, and you will not rely on the Services as your sole mechanism for handling emergencies or time-critical communications.

4. Acceptable Use

You will not, and will not permit anyone to:

  • Use the Services for unlawful, deceptive, or fraudulent purposes, including impersonation or unsolicited robocalling;
  • Use the Services to collect information from callers without a lawful basis;
  • Attempt to probe, breach, or circumvent security controls, or to extract, jailbreak, or manipulate the underlying AI models outside intended use;
  • Reverse engineer, copy, resell, or sublicense the Services except as expressly permitted;
  • Interfere with the integrity or performance of the Services;
  • Upload malicious code or use the Services to transmit it.

We may suspend the Services immediately for suspected violations of this Section, for security threats, or for non-payment, with notice where practicable.

5. Emergency Services Disclaimer

The Services are not a substitute for emergency services. FinnleyAI does not support 911 or other emergency calling and is not designed to handle emergency communications. You must not represent to callers that the Services can summon emergency assistance, and you must maintain independent means of handling emergencies appropriate to your business (this is especially important for property management and home services Customers).

6. Customer Data; Caller Data

  • Your ownership. As between you and Magmaxis, you own all data you submit to the Services and all Caller Data collected on your behalf, including call recordings, transcripts, and derived records (“Customer Data”).
  • Our license. You grant us a limited license to host, process, transmit, and display Customer Data solely to provide and secure the Services, to comply with law, and as otherwise permitted by our Privacy Policy or your written instructions.
  • No model training. We will not use Customer Data to train generalized AI models.
  • Your warranties. You represent that you have all rights, consents, and lawful bases necessary for us to process Customer Data as contemplated by these Terms.
  • Data export and deletion. You may export Customer Data through the dashboard or by request. Upon termination, we will delete or de-identify Customer Data within 60 days, except as retained for legal compliance or in routine backups that expire on a defined schedule.

7. Third-Party Services

The Services depend on third-party providers (including telephony carriers, speech processing, AI model, and cloud hosting providers) and may integrate with third-party systems you authorize. We are not responsible for third-party services we do not control, including carrier outages or changes to third-party APIs, though we will use commercially reasonable efforts to mitigate the impact of such issues.

8. Fees and Payment

Fees are stated in your order form or plan selection and are billed monthly/annually in advance, plus usage-based charges (e.g., call minutes) billed in arrears where applicable. Fees are exclusive of taxes, which you are responsible for (excluding taxes on our income). Late amounts may accrue interest at the lesser of 1.5% per month or the maximum lawful rate. Fees are non-refundable except as expressly stated. We may change pricing with at least 30 days’ notice, effective at your next renewal.

9. Term, Termination, and Suspension

These Terms remain in effect while you use the Services. Subscriptions renew automatically for successive terms unless either party gives notice of non-renewal before the renewal date. Either party may terminate for material breach if the breach is not cured within 30 days of written notice. You may cancel at any time effective at the end of the current billing period. Upon termination, your access ends, unpaid fees become due, and Section 6’s data provisions apply. Sections that by their nature should survive (including Sections 6, 10–13) survive termination.

10. Intellectual Property

Magmaxis owns the Services, including all software, models, prompts, designs, brand assets, and documentation, and all improvements thereto. No rights are granted except as expressly stated. You may provide feedback voluntarily; we may use it without obligation. You retain all rights in your Customer Data as described in Section 6.

11. Confidentiality

Each party may access the other’s non-public information (“Confidential Information”). The receiving party will use Confidential Information only to perform under these Terms, protect it with at least reasonable care, and not disclose it except to personnel and contractors bound by comparable obligations, or as required by law with notice where permitted.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAGMAXIS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED OUTPUTS WILL BE ACCURATE OR COMPLETE. YOU ACKNOWLEDGE THAT AI SYSTEMS ARE PROBABILISTIC AND MAY PRODUCE ERRORS, AND THAT YOU ARE RESPONSIBLE FOR APPROPRIATE HUMAN OVERSIGHT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO MAGMAXIS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. THESE LIMITS DO NOT APPLY TO A PARTY’S BREACH OF SECTION 11 (CONFIDENTIALITY), CUSTOMER’S PAYMENT OBLIGATIONS, CUSTOMER’S BREACH OF SECTION 3 (CALLER CONSENTS) OR SECTION 4 (ACCEPTABLE USE), OR EITHER PARTY’S INDEMNIFICATION OBLIGATIONS.

14. Indemnification

  • By you. You will defend and indemnify Magmaxis against third-party claims arising from (a) your Customer Data; (b) your failure to provide required recording, AI, or privacy disclosures or to obtain required consents; (c) your violation of law; or (d) your breach of Section 3 or Section 4.
  • By us. We will defend and indemnify you against third-party claims alleging that the Services, as provided by us and used as authorized, infringe a U.S. patent, copyright, or trademark, and we will pay resulting damages finally awarded. If the Services are subject to such a claim, we may modify them, procure rights, or terminate the affected Services with a pro-rata refund. This section states our entire liability for infringement claims.

15. Governing Law; Disputes

These Terms are governed by the laws of the State of Idaho, without regard to conflict-of-laws rules.

Any dispute arising out of these Terms will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Boise, Idaho, before a single arbitrator. Each party waives the right to a jury trial and to participate in class actions. Either party may seek injunctive relief in court for IP or confidentiality breaches.

16. General

These Terms, together with any order forms and the Platform Privacy Policy, constitute the entire agreement between the parties regarding the Services. We may update these Terms with at least 30 days’ notice for material changes; continued use after the effective date constitutes acceptance. Neither party may assign these Terms without consent, except to a successor in a merger or asset sale. Neither party is liable for delays caused by events beyond its reasonable control. If any provision is unenforceable, the rest remain in effect. Notices to us must be sent to legal@magmaxiscorp.com; notices to you will be sent to your account email.

Magmaxis Corporation legal@magmaxiscorp.com